We’re bummed if you’re not 100% satisfied with the items you received, and we gladly accept the returns within 15 days of receipt for items in new condition. Should there be any dispute on the refund amount for any returns, your refund will be based on the merchandise value on the original purchase invoice. Our customers are responsible for the shipping cost for any returning items.
How do I go back?
Get in touch with our live chat representative by sending us a return ticket or emailing support@dressmonth.com stating what you would like to return and why.
I received a defective Product
If you have quality issue to report, you can contact our customer care team within 5 business days, and we will assist you with the return and refund process.
What should I do if the package does not arrive within the normal time frame?
We welcome any emails regarding your confusion, including but not limited to order status, shipping issues or even information changes, and we will do our best to reply or resolve your concerns as soon as possible. Otherwise, if your order is not delivered within 30 working days, please contact us at support@dressmonth.com. We will take immediate remedial action.
How can I change or cancel my order after it has been submitted?
Payment or billing information cannot be altered once an order is placed. To request changes to your order, you must contact Customer Service. We are available 24 hours a day, 7 days a week.
EMAIL US:support@dressmonth.com
How to place an order?
Select your favorite collection then click product details Select your size and click on the ‘ADD TO SHOPPING CART’ button on the product page. Review the items in your shopping bag by clicking the ‘MY CART’ at the right top of the page.
